FAQ’s

Established in 2012 as a partnership firm, PC Rawat evolved into a limited company in 2023. Founded by industry veterans, it specializes in corporate gifting, offering wood, acrylic, and leatherette products. Renowned for quality and innovation, PC Rawat is a trusted name in the corporate gifting industry.

You can place an order through our website by adding items to your cart and proceeding to checkout. Alternatively. you can contact our sales team for assistance with your order.

We accept major credit cards, debit cards, and PayPal for online orders.

We offer all over india shipping options. Delivery times and fees may vary depending on your location and the size of your order.

We process orders promptly, aiming for dispatch within 3-4 working days. Standard shipping usually takes 7 working days. Once shipped, you’ll receive a tracking number via email for online monitoring. Please ensure accurate shipping details, as we’re not liable for delays caused by incorrect addresses. Contact our customer service for delivery concerns.

We currently offer shipping services throughout India. If you have any inquiries about shipping to your particular location, please don’t hesitate to reach out to our customer service team for assistance.

We accept returns within 7 days of purchase for eligible items. Perishable or personalized items may not be returnable, except for defects. Contact us promptly for damaged or defective items for replacement or refund. Refunds take 7-15 days to process and will be issued to the original payment method. Customers cover return shipping costs unless due to our error or product defect.

Your order will typically be processed and dispatched within 3-4 working days of placement. Delivery times may vary depending on the shipping method chosen and your location.

Yes, we offer gift packaging options for your convenience.

Order processing typically takes 7 working days, excluding weekends and holidays. Once your order is placed, it will undergo verification, packaging, and preparation for shipment during this time.

You can cancel orders on our website. Contact customer service if you encounter any issues. Once processed and dispatched, orders may be difficult to modify. However, if not yet processed, we’ll assist with changes. Your satisfaction is our priority.

To track your order, log in to your account and go to “Order History” to find the tracking number. Click on it to view your order’s status. For assistance or issues, contact our customer service team.

If your order arrives damaged, contact our customer service for immediate assistance. We’ll arrange a replacement or refund. Your satisfaction matters to us, and we’re committed to ensuring a positive experience with us.